Shipping policy

Thank you for shopping with us. Below is our shipping policy to help you understand how orders are processed and delivered.


Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.


Shipping Times

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Typical delivery estimates:

  • United States: 5–10 business days

  • International Orders: 7–21 business days

Please note that delivery times are estimates and are not guaranteed.


Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly stated on the website when available.


Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.


Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply to resend the order.


Lost or Stolen Packages

We are not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If your package is missing, please contact the shipping carrier directly. You may also contact us and we will do our best to assist.


Damaged Items

If your order arrives damaged, please contact us within 5 days of delivery with:

  • Your order number

  • Photos of the damaged item and packaging

We will review the issue and work toward a resolution.


International Shipping & Customs

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

We are not responsible for delays caused by customs processing.


Contact Us

If you have any questions regarding shipping, please contact us through our store contact page or support email.